Teoh, whose case was highlighted in the press recently, said that she received a cheque for RM2,278.43 on Sept 6.

Teoh had bought medical insurance from Medfiche when she was admitted to hospital two years ago.

Upon admittance, she was told by Medfiche to pay for her bill first and she would be reimbursed as soon as possible.

Teoh then sought help from the Penang MCA Public Services and Complaints Bureau and her case was highlighted in the press on Sept 4.

The response was almost immediate as she received the cheque two days later on Sept 6.

Any Medfiche life assured, Ng Khoy Huah, 63, however, has not been as lucky as her cheque for medical reimbursement is still not in the mail.

Ng, who paid a total of RM3,900 in premiums for four years, thought that she was covered for hospitalisation until she was admitted for heart surgery in May 2000.

Like Teoh, Ng was also told to settle her bill first and she subsequently took an overdraft to pay for the RM26,917.83 in hospitalisation and surgical expenses.

"However, I have yet to get any reimbursement despite numerous calls to the company," she said, adding that she was still paying interest for the overdraft.

Bureau chief Ooi Chuan Aik urged the company to reimburse Ng as soon as possible.

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